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The e-government Benchmark framework corresponds with the key policy priorities in the e-government Action Plan and the Tallinn Declaration and brings insights on the state-of play of e-government in Europe. The measurement evaluates the maturity of online public services in terms of User centricity, Transparency, and use of Key enablers. It also brings the dimension of Cross-border service delivery, which is a truly European metric. Various indicators allow the comparison over the time and across countries. Over the years, the number of countries participating in the e-government benchmark has been increased. The list of countries currently includes the European Union Member States, Iceland, Norway, Montenegro, Republic of Serbia, Switzerland, Turkey as well as Albania and North Macedonia

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type
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  • e-Government Benchmark (2013-2019)
comment
  • The e-government Benchmark framework corresponds with the key policy priorities in the e-government Action Plan and the Tallinn Declaration and brings insights on the state-of play of e-government in Europe. The measurement evaluates the maturity of online public services in terms of User centricity, Transparency, and use of Key enablers. It also brings the dimension of Cross-border service delivery, which is a truly European metric. Various indicators allow the comparison over the time and across countries. Over the years, the number of countries participating in the e-government benchmark has been increased. The list of countries currently includes the European Union Member States, Iceland, Norway, Montenegro, Republic of Serbia, Switzerland, Turkey as well as Albania and North Macedonia
Title
  • e-Government Benchmark (2013-2019)
Description
  • The e-government Benchmark framework corresponds with the key policy priorities in the e-government Action Plan and the Tallinn Declaration and brings insights on the state-of play of e-government in Europe. The measurement evaluates the maturity of online public services in terms of User centricity, Transparency, and use of Key enablers. It also brings the dimension of Cross-border service delivery, which is a truly European metric. Various indicators allow the comparison over the time and across countries. Over the years, the number of countries participating in the e-government benchmark has been increased. The list of countries currently includes the European Union Member States, Iceland, Norway, Montenegro, Republic of Serbia, Switzerland, Turkey as well as Albania and North Macedonia
Identifier
  • e-gov
Language
page
Publisher
structure
status
contact point
distribution
keyword
  • Connectivity
  • Digital Economy
  • Digital Public Services
  • Digital Technology
  • Human capital
  • Information society
  • Internet
landing page
theme
Access Rights
Accrual Periodicity
Conforms To
Date Issued
License
Spatial Coverage
Subject
Temporal Coverage
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